Q1: Are you trading company or factory? A1: We are 100% factory, we are not an agent.
Q2: Can I visit your factory? A2: Yes, you’re warmly welcome. Please advise your schedule in advance and we will arrange.
Q3: Can you make custom items? A3: Yes. ODM, OEM are acceptable.
Q4: Will you refund sample fee if I release bulk order? A4: Yes, we can. But it depends on the style and your purchase qty. Please contact our sales for more details.
Q5: What are the payment terms? A5: We accept T/T, PayPal, Western Union, E-checking. Generally, 30% deposit is needed before production, and balance before shipping.
Q6: What’s your trade term? A6: Our regular trade term is FOB Ningbo. But we also accept CNF, CIF, FCA.
Q7: Can you design the LOGO for us? A7: We’re capable to make the design but we need you provide detailed requirement or reference artwork.